COURSE CREDITS & HOURS
14 ANCC Contact Hours
10 Hours of Pharmacology for NPs
COURSE FEES
TARGET AUDIENCE
PROGRAM TOPICS
- Osteoporosis 101
- Evaluate the bone density test and offer treatments accordingly
- Osteoporosis 101 Rx
- Identify the side effects of medications and how we choose them
- Breast imaging - which one do I need to order ?
- Choose wisely the modality that is needed to best address screening and diagnostic breast imaging
- The obesity epidemic - I can not seem to lose weight
- Discuss weight loss medications and indications for Bariatric surgery
- Hot flashes, mood swings and aging skin? can you prescribe estrogen for me ?
- Will analyze the WHI study and the risks associated with prescribing HRT vs. other alternatives
- Physician burnout -and primary care
- Take better care of them and their colleagues
- Memory loss - real or not?
- Offer a DD to the patient and family
- Health Promotion: Encouraging a Healthy Body, Mind, and Spirit
- Assess the patient’s current state of physical, psychological, and spiritual health
- Analyze the patient’s current dietary and exercise practices
- Discuss an individualized health-promotion strategy for the patient.
- “Oh, My Aching Head”: Managing Migraine, Tension, and Cluster Headaches
- Explain the classification of headaches
- Discuss the appropriate use of brain imaging in evaluating patients with headache
- Describe the appropriate use of abortive and preventive medications in the treatment of migrane
- “What Goes Up Must Come Down!”: Diagnosis and Management of Hypertension
- Describe the appropriate measurement and classification of hypertension
- Discuss the laboratory testing and imaging needed to diagnose common causes of secondary hypertension
- Describe the major classes of anti-hypertensive treatment and discuss the type of patient likely to benefit from each class of medication.
- "Get Me Out of Here!": Panic Disorder and Agoraphobia in the Primary Care Setting
- Elicit and assess symptoms of panic disorder and agoraphobia
- Apply appropriate lifestyle modification and stress management skills, including muscle relaxation, breathing control, thought-stopping, and cognitive restructuring
- Somatoform Disorders: Illness as a Way of Life
- Recognize the key symptoms, signs, and clinical presentation of somatizing patients
- Define the concept of “alexithymia” (the inability of some patients to express emotion in verbal terms)
- Develop an effective management strategy for somatizing patients.
- Enhancing Clinician-Patient Communication: Becoming a Healer
- Distinguish the technical, biomedical aspects of clinician’s role from the personal and psychosocial aspects of care
- Describe specific attitudes and values needed to create a healing environment with patients
- Apply techniques for establishing and maintaining rapport with patients and enhancing clinician-patient communication.
- The Faith Factor: Practicing Spiritually- Sensitive Care
- Elicit a spiritual history in an ethically-appropriate manner
- Analyze the physiologic, psychological, social, and lifestyle effects of religious beliefs upon health outcomes
- Describe the spectrum of possible interventions available for addressing patients’ spiritual needs.
IMPORTANT INFORMATION
Faculty
Khelda Jabbar, MD, MPH, CPE, CCD
Charles River Community Health
Brighton, MA
Dr. Jabbar joined Charles River Community Health in July 2020 as the Chief Medical Officer/ Certified Physician Executive where she oversees several of the clinical departments including primary care, nursing, behavioral health, women’s health and eye care.
Prior to joining Charles River, Dr. Jabbar was the Chief of the Internal Medicine Department at South Shore Medical Center/ South Shore Health System. In addition to that role she led the development of the bone health program and the accreditation of the program with the International Society of Clinical Densitometry.
She was an assistant clinical professor at Boston University for 6 years and developed primary care tracks for women’s health within Boston Medical Center and served as the interim medical director for the Women’s Health Group.
Professionally she has formal training in preventive medicine and family medicine, a women’s health fellowship and a master’s in public health and is a certified clinical bone densitometrist.
In addition to her leadership roles she remains a practicing physician with a focus on improving access to patients while delivering quality care.
Outside of work, she spends her time in antique stores and in horseback riding barns.
Dale A. Matthews, MD, FACP
Associate Professor of Medicine (retired)
Georgetown University School of Medicine
Executive Healthcare Services (retired)
Dale A. Matthews, MD, FACP has served on the faculties of Yale University, the University of Connecticut, and Georgetown University and has lectured at over 30 medical schools. He gives lectures on primary care general internal medicine, the doctor-patient relationship, and the psychological and spiritual dimensions of medicine, including the role of religion, faith, and prayer in clinical care. He is the author of The Faith Factor: Proof of the Healing Power of Prayer (Viking, 1998), a four-volume research work (The Faith Factor: An Annotated Bibliography of Clinical Research on Spiritual Subjects), three documentaries, and over 65 peer-reviewed scientific articles, book chapters, and other publications.
Dr. Matthews is a graduate of Princeton (AB, cum laude, Romance Languages, 1976) and Duke University School of Medicine (1980). His internship and residency in internal medicine took place at the University of Connecticut (1980-3) and he completed the Robert Wood Johnson Foundation Clinical Scholar Program and Fellowship in Clinical Epidemiology at Yale (1983-5). In 1989, he was named the George Morris Piersol Teaching and Research Scholar of the American College of Physicians. He has received many awards for his compassionate patient care, including Washingtonian Magazine Top Doctor recognition. He has appeared on numerous television shows, including the Oprah Winfrey Show, Larry King Live, and Good Morning America.
He lives in McLean, Virginia with his wife, Demetra, a certified public accountant. He has two adult children and three grandchildren. He enjoys family and church activities, Bible study and teaching, golf, baseball, piano, singing, songwriting, ballroom dancing, travel, and photography.
Accreditation
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In support of improving patient care, Continuing Education, Inc./University at Sea® is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), and the American Nurses Credentialing Center (ANCC), to provide continuing education for the healthcare team. |
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Credit Designation for Physicians: Continuing Education, Inc. designates this live activity for 14 AMA PRA Category 1 Credits™. Physicians should claim only the credit commensurate with the extent of their participation in the activity. Osteopathic Physicians: This program is eligible for Category 2 credit with the American Osteopathic Association (AOA). |
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Credit Designation for Nurses: Continuiung Education, Inc. designates this continuing nursing education activity for 14 contact hours. Nurse Practitioners: Can claim either ANCC Contact Hours or AMA PRA Category 1 CreditsTM as needed. Pharmacology credits are identified on individual activities. |
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Royal College of Physicians and Surgeons of Canada: |
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Credit Designation for Pharmacists: This knowledge-based activity is approved for 14 hours of pharmacy continuing education credit. |
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Successful completion of this CME activity, which includes participation in the evaluation component, enables the participant to earn up to 7 (part II) MOC points in medical knowledge in the American Board of Internal Medicine's (ABIM) Maintenance of Certification (MOC) program. Participants will earn MOC points equivalent to the amount of CME credits claimed for the activity. It is the CME activity provider's responsibility to submit participant completion information to ACCME for the purpose of granting ABIM MOC credit. |
Cruise Itinerary
| DATE | PORT OF CALL | ARRIVE | DEPART |
|---|---|---|---|
| Sunday, December 22 | Miami, Florida |
- | 4:30 pm |
| Monday, December 23 | *At Sea - Cruising Lectures: 8:00 AM - 12 Noon |
- | - |
| Tuesday, December 24 | Labadee, Haiti |
7:00 am | 4:00 pm |
| Wednesday, December 25 | San Juan, Puerto Rico |
1:00 pm | 11:00 pm |
| Thursday, December 26 | Charlotte Amalie, St. Thomas, U.S.V.I. |
8:00 am | 6:00 pm |
| Friday, December 27 | *At Sea - Cruising Lectures: 9:00 AM - 12 Noon; 1:00 - 4:00 PM |
- | - |
| Saturday, December 28 | *At Sea - Cruising Lectures: 8:00 AM - 12 Noon |
- | - |
| Sunday, December 29 | Miami, Florida |
6:00 am | - |
Ports of Call
Miami, Florida

South Beach remains the headline attraction, but we advise looking past the tourist-heavy sands to focus on the Art Deco Historic District. This is a legitimate architectural treasure; a morning walk along Ocean Drive reveals the world's highest concentration of 1930s and '40s resort architecture. It is best experienced early in the day, before the crowds and heat peak, perhaps with a coffee at the News Cafe.
For a shift from pastel nostalgia to modern grit, the Wynwood Arts District is essential. Once an industrial warehouse zone, it has evolved into one of the world’s most significant open-air art installations. The Wynwood Walls are the curated center, but the surrounding blocks offer museum-quality murals and a dense collection of independent galleries and breweries that feel entirely authentic.
To understand the city's demographic heartbeat, visit Little Havana. While parts of Calle Ocho cater to tourists, the neighborhood retains its soul. Watch the intense domino games at Máximo Gómez Park, or visit a *ventanita* (walk-up window) for a *cortadito* and a guava pastry. It is an unpretentious, sensory-rich experience.
If you prefer European elegance to urban energy, the Vizcaya Museum & Gardens offers a stunning Italian Renaissance-style villa on Biscayne Bay. It provides a serene, historical counterpoint to the modern city. Note that Miami is geographically spread out and traffic can be heavy; these neighborhoods are distinct and best accessed via ride-share services rather than attempting to combine too many in a single short visit.
At Sea - Cruising
Labadee, Haiti

San Juan, Puerto Rico


Your priority should be the two massive citadels guarding the coast. Start at Castillo San Cristóbal, the largest Spanish fortification in the New World, before walking the scenic coastal trail to the iconic Castillo San Felipe del Morro. The sheer scale of these defenses is humbling, and the expansive green lawn leading to El Morro—often dotted with kites—provides a dramatic contrast to the deep blue Atlantic.

Between the forts lies a grid of blue cobblestone streets (adoquines) lined with vibrant colonial architecture. The joy here is aimless wandering, though the heat can be intense; stay hydrated and wear sturdy walking shoes to navigate the hills. For a cultural pause, visit the Cathedral of San Juan Bautista, the resting place of Ponce de León.
Culinary exploration is essential. Skip the generic tourist traps near the pier and head deeper into the city. Seek out mofongo (garlicky mashed plantains) at a local staple like El Jibarito or Café Puerto Rico. While the nearby beaches of Condado are beautiful, they require a taxi and contend with traffic. Unless you have visited before, we advise dedicating your day entirely to the history and atmosphere within the city walls, finishing perhaps with a Piña Colada at Barrachina, right in the heart of the old town.
Charlotte Amalie, St. Thomas, U.S.V.I.


Most visitors are here for the water. Magens Bay is the headline attraction—a heart-shaped, protected cove that is visually stunning but often packed with fellow cruisers. For a more relaxed experience with superior snorkeling, we recommend Sapphire Beach or the pristine, protected sands of Smith Bay Park (Lindquist Beach). If your ship docks at Havensight, the Skyride to Paradise Point offers the classic Caribbean vista and a convenient spot for a local Bushwacker cocktail.
Crucial Logistics: St. Thomas has two distinct cruise piers: Havensight (closer to town/Skyride) and Crown Bay (further west). Be sure to check your docking location, as it dictates your walking options. Traffic in Charlotte Amalie can be gridlocked in the afternoons; always pad your return time. Getting around is best done via "safari" taxis—converted open-air trucks. They are efficient and affordable, but confirm the fare before boarding. For those who have visited St. Thomas before, the ferry to neighboring St. John offers a quieter, more natural escape, though it requires careful time management.
We can assist you with all your travel arrangements. We'd be happy to help you plan your flights, hotels, or tours before and/or after your cruise conference.
PLEASE NOTE: To attend the conference, participants must book their cruise accommodations through University at Sea®. This ensures we can provide full conference services and complimentary social amenities to meeting participants and guests. Participants' family and friends are welcome to book within our group allotment and take advantage of our typically excellent rates.
Request a Quote online or by voice at 800-525-9696 (US/Can) or direct/int'l tel +1-727-526-1571.
Prices below are for the full cruise including meals and evening entertainment
Suites
Suite/Deluxe
Spacious AquaTheater Suite with Large Balcony - 2 Bedrooms A1.
Master bedroom has a King size bed with Duxiana Mattress. Second bedroom has two twin beds that convert to Royal King and two Pullman beds. Vanity with chair in each bedroom, living area with double sofa bed, dining room, marble entry, entertainment center. Two bathrooms, master with tub. Expansive balcony with table and chairs. Stateroom: 823 sq. ft. Balcony: 772 sq. ft. 800-525-9696
for Pricing
Suite/Deluxe
AquaTheater Suite with Large Balcony - 2 Bedrooms A2.
Master bedroom has a King size bed with Duxiana Mattress. Second bedroom has two twin beds that convert to Royal King and two Pullman beds. Vanity with chair in each bedroom, living area with double sofa bed, dining room, marble entry, entertainment center. Two bathrooms, master with tub. Expansive balcony with table and chairs. Stateroom: 673 sq. ft. Balcony: 610 sq. ft. 800-525-9696
for Pricing
800-525-9696
for Pricing
800-525-9696
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Suite/Deluxe
Grand Panoramic Suite - 1 Bedroom GP.
Grand entrance exposes lofty views two-decks-high. Single-floor suite with doorbell has dining room with dry bar and entertainment center, living room with sofa bed, and guest bath with shower. Master bedroom has a King size bed with Duxiana Mattress and sitting area, master bathroom with tub, shower, two sinks and bidet. Private balcony with jacuzzi. tateroom: 914 sq. ft. Balcony: 161 sq. ft. 800-525-9696
for Pricing
800-525-9696
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Suite/Deluxe
Grand Suite - 2 Bedrooms GT.
Two bedrooms with two twin beds that convert to Royal King, two Pullman beds. Vanity with chair in each bedroom, living area with double convertible sofa, marble entry, entertainment center, two bathrooms - master bath with tub. Private balcony with table and chairs. NOTE: Grand Suites on deck 12 have have a jacuzzi in the private balcony. Stateroom: 580 sq. ft. Balcony: 237 sq. ft. 800-525-9696
for Pricing
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Suite/Deluxe
Crown Loft Suite L1.
Two-decks-high stateroom with panoramic views. Master bedroom with Royal King size bed and bath on second level. Bath with shower on main level. Private balcony with chairs, dining area with dry bar, table/desk. Living room sofa converts to double bed. Stateroom: 545 sq. ft. Balcony: 114 sq. ft. 800-525-9696
for Pricing
Suite/Deluxe
Crown Loft Suite L2.
Two-decks-high stateroom with panoramic views. Master bedroom with Royal King size bed and bath on second level. Bath with shower on main level. Private balcony with chairs, dining area with dry bar, table/desk. Living room sofa converts to double bed. Stateroom: 545 sq. ft. Balcony: 114 sq. ft. 800-525-9696
for Pricing
Suite/Deluxe
Owner's Panoramic Suite - 1 Bedroom OP.
Grand entrance exposes lofty views two-decks-high. Single-floor suite with doorbell has dining room with dry bar and entertainment center, living room with sofa bed, and guest bath with shower. Master bedroom has a King size bed with Duxiana Mattress and sitting area, master bathroom with tub, shower, two sinks and bidet. Private balcony with jacuzzi. Stateroom: 1076 sq. ft. Balcony: 161 sq. ft. 800-525-9696
for Pricing
800-525-9696
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Suite/Deluxe
Royal Loft Suite RL.
Two-decks-high stateroom with panoramic views. On second level, master bedroom has a King size bed with Duxiana Mattress; bathroom with tub, shower, two sinks and bidet and a closet. On main level, second bedroom with closet and two twin beds that convert to Royal King; dining area with dry bar, living room with sofa that converts to double bed; bathroom with shower. Private balcony with whirlpool and dining area. Stateroom: 1,524 sq. ft. Balcony (main level): 843 sq. ft. 800-525-9696
for Pricing
Suite/Deluxe
Star Loft Suite TL.
Two-decks-high stateroom with panoramic views. Master bedroom and bathroom on second level. Bedroom has a King size bed with Duxiana Mattress. Stairway to second level. Bathrooms with shower for two. Private balcony with dining area. Dining area with dry bar. Living room sofa converts to double bed. Closets on each level. Stateroom: 722 sq. ft. Balcony: 410 sq. ft. 800-525-9696
for Pricing
Balcony
Balcony
Family Balcony FB.
Ultra-spacious family balcony stateroom designed for families of up to 6. Two twin beds convertible to queen, two Pullman fold-down beds, and a double sofa bed. Floor-to-ceiling sliding glass doors lead to a private balcony. Identical layout to the FB category on sister ships Harmony and Allure. Now marketed as 1A (Ultra-Spacious Family Balcony) after RCI's 2023 recategorization.
Two Pullman beds (fold-down upper berths)
Double sofa bed
Floor-to-ceiling sliding glass doors to balcony
Expanded living area
Private bathroom with shower
Flat-screen television
Mini bar and individual safe 800-525-9696
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Outside
Outside
Ultra Spacious Oceanview 1K.
The Ultra Spacious Oceanview is a high-deck large Ocean View room which is great for families. Curtained nook with bunk bed, sitting area with sofa bed, walk-in closet, and bathroom. 271 sq. ft.
Most Category 1K Staterooms have two porthole windows, but some are front-facing and have an angled window instead (not pictured).
800-525-9696
for Pricing
800-525-9696
for Pricing
800-525-9696
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800-525-9696
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Inside
800-525-9696
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800-525-9696
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800-525-9696
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800-525-9696
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800-525-9696
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800-525-9696
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Before & After Your Cruise
Hotels
Hampton Inn & Suites by Hilton - Miami Airport South Blue Lagoon
A Stone's Throw from Miami's Airport
777 NW 57th Ave, Miami, FL 33126 — Miami
InterContinental Miami, an IHG Hotel
Miami's Bayfront Icon
100 Chopin Plaza, Miami, FL 33131 — Miami
Protect Your Trip with Allianz Travel Insurance
Allianz Travel Insurance plans can give you flexibility and support when your trip doesn’t go quite as planned. From unexpected flight issues to covered trip cancellations, travel emergencies, and more, travel insurance can help you manage unforeseen events that may impact your trip—giving you peace of mind from the moment you book your trip through your return home.
For an instant quote:
- Simply provide a few short details about your trip
- Review the available protection plans
- Enjoy the peace of mind you deserve
Why Protect your Trip?
Whether you’re planning your next trip or you recently booked one, travel insurance can help smooth over many unexpected travel glitches—while putting your mind at ease, knowing you’re off the hook for covered expenses that could arise from them.
Allianz Travel Insurance plans can provide you benefits and professional support when a covered situation comes up before or during your trip. The following examples may qualify for benefits:
- Cancelling your trip after unexpectedly becoming too sick to travel
- Taking care of a sick or injured traveling companion
- Having to end your trip early due to a family emergency
- Dealing with a flight delay or cancellation
- Needing to buy personal items if your luggage is lost or stolen
- Missing your cruise departure after a covered flight delay
You also can contact our travel protection partner Allianz Global Assistance’s 24/7, award-winning customer service for on-the-go assistance with issues like a medical emergency, replacing your lost passport, or making reservations around the world. To be eligible for a time-sensitive waiver of pre-existing medical condition exclusions, purchase your travel insurance plan within 14 days of initial trip deposit (other purchase requirements and conditions apply). Specific plan benefits may vary. Please review your plan details for more information.
What Can Travel Insurance Help Protect?
Allianz Travel Insurance plans can protect you before and during your trip—keeping you, your loved ones, and your travel budget safer. Benefits vary by plan, and these are brief descriptions. Please read your plan documents for details.
TRIP CANCELLATION
Reimburses your prepaid, non-refundable travel expenses if you need to cancel your trip due to a covered reason, such as you, a family member, or traveling companion experiencing a covered illness or injury. Examples include:
- A doctor says you or a traveling companion is too sick to fly
- Your parent or child requires hospitalization
- You need to attend the birth of a family member’s child
- You have a traffic accident (not breakdown) on the way to the airport
- A storm shuts down your airport for 24 hours or more
TRIP INTERRUPTION
Reimburses your unused, non-refundable travel expenses and increased transportation costs during your trip if you have to return home early due to a covered reason, for instance when a family member has a qualifying medical emergency and needs your care. Examples include:
- You have a covered illness or injury and a doctor says you must return home
- A family member has a qualifying injury and needs your care
- A covered emergency, like a fire or flood, makes your home uninhabitable
TRAVEL DELAY
If you have a covered delay while traveling, travel insurance can reimburse you for meals, accommodations, and transportation expenses when your trip is delayed for a minimum number of consecutive hours for a covered reason. Minimum number of hours varies by plan.
EMERGENCY MEDICAL AND DENTAL CARE
Reimburses your expenses related to covered medical and dental emergencies* that might occur on your trip. This benefit can be especially helpful if you have a covered emergency outside the United States, as most health insurance policies won’t cover you outside the country. Examples include:
- You slip and break your ankle while sightseeing
- You get food poisoning while sampling the local cuisine
- You lose a filling and need immediate dental treatment*
*A sublimit and maximum apply for this benefit. Check your plan documents for details.
EMERGENCY MEDICAL TRANSPORTATION
Arranges and pays for medically necessary transportation following a covered injury or illness to the nearest appropriate medical facility to receive care and get you home after treatment.
BAGGAGE LOSS, DAMAGE, or THEFT
Reimburses the replacement of your lost, damaged, or stolen luggage and personal items while traveling.
BAGGAGE DELAY
Reimburses essential items purchased during your trip if your baggage is delayed for a minimum number of hours (varies by plan).
CHANGE FEE
Reimburses fees if you need to change your flight itinerary due to a covered reason.
24-HOUR ASSISTANCE
Provides around-the-clock support during your trip. Allianz Global Assistance’s staff of multilingual problem solvers can help you with medical, legal, and travel-related emergencies whenever they happen. Medical assistance may include, but is not limited to:
- Medical triage with referrals to local prescreened medical providers
- Ongoing medical monitoring
- Payment guarantee
- Emergency medical transportation
Additional services for travel-related emergencies can help with:
- Missed connecting flights
- Lost/stolen travel documents
- Pre-trip information
- Prescription replacements
Our Promise to You
When you purchase any Allianz Travel Insurance plan, you automatically get 15 days (or more, depending on your state of residence) to review your policy documents. Within that period, you can cancel your plan for a full refund if you’re not satisfied, as long as you haven’t filed a claim or departed on your trip.
Need Help Along the Way?
Contact Allianz Global Assistance’s award-winning team of travel experts. Call anytime for assistance navigating travel mishaps overseas or in the U.S.—or help with everything from reporting lost baggage to locating emergency medical treatment. They can also help you replace passports, refer you to legal assistance, secure cash from home in case of emergency, and guarantee payment when you need to be admitted to a hospital, in some instances.
Contact Allianz Global Assistance
Phone (24/7):
1-800-284-8300 (within the U.S., Canada, Puerto Rico, and the U.S. Virgin Islands)
1-804-281-5700 (outside of the U.S., call collect)
File or Track a Claim
It’s easy and convenient to file and track a claim, upload documents, and more online. Start your claim using your email address or policy number.
File a ClaimIf you need help filing a claim or understanding the claims process, visit the Allianz Global Assistance Claims Center.
Update Your Plan
If you need to update your travel insurance plan, such as adjusting the dates of your plan to reflect itinerary changes, please contact us or manage your plan online so your plan reflects your entire itinerary and provides the right amount of protection for your travels.
Manage My PlanAbout Allianz Global Assistance
Allianz Global Assistance is a world leader in travel insurance and assistance, helping millions of travelers across the globe every year. Allianz Global Assistance is owned by Allianz SE, the world’s largest diversified insurance company. For over 100 years, Allianz SE has helped protect important milestones in American history, insuring the Wright Brothers’ first flight and Golden Gate Bridge construction.
Terms, conditions, and exclusions apply including for pre-existing medical conditions. Insurance benefits underwritten by BCS Insurance Company (OH, Administrative Office: 2 Mid America Plaza, Suite 200, Oakbrook Terrace, IL 60181), rated “A” (Excellent) by A.M. Best Co., under BCS Form No. 52.201 series or 52.401 series, or Jefferson Insurance Company (NY, Administrative Office: 9950 Mayland Drive, Richmond, VA 23233), rated “A+” (Superior) by A.M. Best Co., under Jefferson Form No. 101-C series or 101-P series, depending on your state of residence and plan chosen. A+ (Superior) and A (Excellent) are the 2nd and 3rd highest, respectively, of A.M. Best’s 13 Financial Strength Ratings. Plans only available to U.S. residents and may not be available in all jurisdictions. Allianz Global Assistance and Allianz Travel Insurance are marks of AGA Service Company dba Allianz Global Assistance or its affiliates. Allianz Travel Insurance products are distributed by Allianz Global Assistance, the licensed producer and administrator of these plans and an affiliate of Jefferson Insurance Company. The insured shall not receive any special benefit or advantage due to the affiliation between AGA Service Company and Jefferson Insurance Company. Plans include insurance benefits and assistance services. Any Non-Insurance Assistance services purchased are provided through AGA Service Company. Except as expressly provided under your plan, you are responsible for charges you incur from third parties. Contact AGA Service Company at 800-284-8300 or 9950 Mayland Drive, Richmond, VA 23233 or customerservice@allianzassistance.com.






