COURSE CREDITS & HOURS
12 ACPE Credits
12 ANCC Contact Hours
COURSE FEES
TARGET AUDIENCE
PROGRAM TOPICS
Topics
- Dementia: A Review and What's New
- Choosing Wisely in Clinical Practice
- Introduction to Computers and Artificial Intelligence in Healthcare
- Case Studies with Unusual Presentations in Primary Care
- Common Outpatient Problems in Primary Care
- Osteoporosis: Diagnosis and Management
- Palliative Care: What's Involved
- Hospice Care in Any Venue
- Impaired Healthcare Professionals: We All Know Someone
- Newer Approaches to Common Diseases
- You Have Become an Expert Witness: What's Involved
- AI in the Exam Room
IMPORTANT INFORMATION
Faculty
Jeffrey M. Kagan, MD
Assistant Professor of Clinical Medicine, University of Connecticut School of Medicine
Associate Clinical Professor of Medicine, Frank H. Netter School of Medicine at Quinnipiac University
West Hartford, CT
Dr. Jeffrey M. Kagan is a board-certified internal medicine physician and a Fellow of the American College of Physicians, currently practicing with Hartford Healthcare Medical Group. He earned dual bachelor's degrees in biology and health sciences, a master's degree in physiology, and his medical degree. Prior to medical school, he worked as a Certified Physician Assistant. He completed his residency in primary care internal medicine and remains deeply committed to medical education, actively teaching medical, physician assistant, and nurse practitioner students, as well as internal medicine residents. Dr. Kagan serves as an Assistant Professor of Clinical Medicine at the University of Connecticut School of Medicine, an Associate Clinical Professor of Medicine at the Frank H. Netter School of Medicine at Quinnipiac University, and holds courtesy faculty status at the Yale School of Nursing.
A Certified Medical Director (CMD) by the Society for Post-Acute and Long-Term Care Medicine (PALTmed), Dr. Kagan has extensive leadership experience across specialized care settings. He serves as the medical director for several group homes and has previously directed skilled nursing facilities, home health agencies, and hospice programs, having formerly held board certification in Hospice and Palliative Care Medicine. Frequently consulted by his peers regarding practice management and the business of medicine, Dr. Kagan serves on the Editorial Board of Medical Economics. He consults for attorneys, insurance, pharmaceutical, and wealth management companies, and acts as an expert witness for plaintiff and defense malpractice cases, as well as for the Connecticut Department of Public Health. A recipient of the Vincent J. McClain, MD Professional Service Award, he previously served as a Professional Director with HAVEN, advocating for and monitoring impaired health professionals. His special interests include diving medicine, medical-legal cases, risk management, and medical trivia. Outside of medicine, Dr. Kagan enjoys bicycling, boating, scuba diving, golf, and skiing.
Accreditation
Cruise Itinerary
| DATE | PORT OF CALL | ARRIVE | DEPART |
|---|---|---|---|
| Sunday, December 13 | Budapest, Hungary Lectures 1:30 PM - 4:30 PM |
- | - |
| Monday, December 14 | Budapest, Hungary |
- | - |
| Tuesday, December 15 | Bratislava, Slovakia Lectures 8:30 AM - 12:30 PM |
- | - |
| Wednesday, December 16 | Vienna, Austria |
- | - |
| Thursday, December 17 | Scenic Cruising - Wachau Valley Lectures 2:00 PM - 4:00 PM |
- | - |
| Friday, December 18 | Linz |
- | - |
| Saturday, December 19 | Passau Lectures 1:30 PM - 4:30 PM |
- | - |
| Sunday, December 20 | Vilshofen |
- | - |
Ports of Call
Budapest, Hungary
Budapest is a city of two distinct halves, divided by the river and united by history. Hilly, historic Buda gazes across at the grand, bustling boulevards of Pest. Spending time here beforehand sets a relaxed, culturally rich tone for your entire vacation.
Getting from the Airport (BUD)
Upon arrival at Ferenc Liszt International Airport, you have several straightforward options to reach the city center. The 100E express bus is a direct and economical choice, connecting the airport with Deák Ferenc Square in the heart of Pest. For door-to-door service, the official Főtaxi kiosk located just outside the arrivals hall offers regulated fares. Alternatively, pre-booking a private transfer provides the ultimate convenience after a long flight.
A Suggested Two-Day Introduction to Budapest - Day 1: The Imperial Grandeur of Pest
After settling into your hotel, begin your exploration on the Pest side. A walk along the Danube Promenade offers breathtaking views of the Buda Castle complex across the water. Here you will also find the “Shoes on the Danube Bank,” a simple yet profoundly moving memorial to Holocaust victims. From the river, head inland to St. Stephen's Basilica, an impressive neoclassical cathedral. For a nominal fee, you can ascend to the dome’s observation deck for a stunning 360-degree panorama of the city.
From the basilica, stroll down the elegant Andrássy Avenue, Budapest’s answer to the Champs-Élysées, lined with beautiful architecture, luxury boutiques, and embassies. This path leads past the magnificent Hungarian State Opera House, a masterpiece of neo-Renaissance design. For the evening, immerse yourself in the vibrant energy of the historic Jewish Quarter. This area is famous for its unique “ruin bars”—eclectic pubs set up in abandoned buildings—but it also hosts a fantastic culinary scene. The interconnected courtyards of Gozsdu Udvar offer a wide array of excellent restaurants and lively bars, providing a perfect spot for dinner.
Day 2: Historic Buda & a Quintessential Hungarian Experience
Today, cross the iconic Széchenyi Chain Bridge to the Buda side. You can take the historic funicular or enjoy a brisk walk up the hill to the Castle District, a UNESCO World Heritage site. Spend your morning wandering the cobblestone streets and exploring its main attractions. Fisherman’s Bastion, with its fairytale turrets, provides the city’s most iconic photo opportunity, framing the spectacular Hungarian Parliament Building across the river. Nearby is the stunning Matthias Church, with its intricately patterned, colorful tile roof and rich interior.
In the afternoon, indulge in a truly essential Budapest ritual: a visit to a thermal bath. The city sits on a fault line with over 100 thermal springs, and “taking the waters” is a beloved local pastime. The two most famous are the sprawling, palatial Szechenyi Baths in City Park (Pest side) and the elegant, Art Nouveau Gellért Baths (Buda side). Soaking in the naturally heated, mineral-rich waters is the perfect way to unwind and relax before your cruise.
Dining & Shopping
No visit is complete without exploring the Great Market Hall. This vast, three-story market is an architectural gem and a feast for the senses. The ground floor is a vibrant display of fresh produce, cured meats, and local delicacies. Head upstairs for food stalls serving traditional Hungarian fare like goulash and lángos (fried dough with toppings), as well as vendors selling classic souvenirs like paprika, Tokaji wine, and handcrafted goods. For a taste of old-world café culture, visit the opulent Café Gerbeaud or the legendary New York Café, often called the most beautiful café in the world.
Included with your cruise
Day 2: Budapest
OR Castle Hill hike
Budapest offers an unmatched combination of culture and tradition. Your city tour begins with a visit to the Great Market Hall before going to both the Buda (hilly) and the Pest (flat) sides of the river. You’ll see Heroes’ Square and Castle Hill, home to the Fisherman’s Bastion and Mattias Church. As an alternative, you can hike up to Castle Hill for breathtaking views of the city below.
Breakfast, Lunch and Dinner provided
Bratislava, Slovakia
Bratislava's compact scale is its greatest asset for a day visit. Ships dock directly on the Danube, a five-minute walk from the pedestrian-only Old Town (Staré Mesto), making this a port where independent exploration works perfectly.
Start with Bratislava Castle. The walk up the hill is steep but manageable, and the terrace rewards the effort with clear views over the river and the city's red-tiled roofs. Back down in the historic core, St. Martin's Cathedral warrants a stop—look for the gold replica crown on its spire, marking its past as a Hungarian coronation site.
The Old Town centers around Hlavné námestie (Main Square). Walk the winding streets to the Primate's Palace; the Hall of Mirrors inside is a stunning, quiet piece of 18th-century architecture. For a mid-morning break, find a local café for a slice of Bratislavské rožky (traditional crescent pastries filled with poppy seed or walnut). If your afternoon allows, the elevator up the UFO Observation Deck on the SNP Bridge provides a striking visual contrast between the medieval city and the Soviet-era architecture across the river.
Included with your cruise
Day 3: Bratislava, Slovakia
Vienna, Austria
Most itineraries offer a half-day excursion to Schönbrunn Palace. The Habsburg summer residence and its expansive gardens require several hours, making a ship-organized tour the most reliable way to secure timed entry and manage the transit. If you prefer staying in the city center, direct your time to the Upper Belvedere to see Gustav Klimt’s The Kiss, or head to the Museumsquartier, where the Leopold Museum houses the world’s largest Egon Schiele collection alongside striking Secessionist art.
Viennese coffee house culture is an essential experience, meant to be savored rather than rushed. Bypass the hour-long queues at Café Central and take a velvet-upholstered booth at Café Sperl or Café Korb. Order a traditional Melange and a slice of Apfelstrudel or Sachertorte in a classic, unhurried setting. For a substantial lunch, seek out Figlmüller for their signature, plate-overlapping Wiener Schnitzel, though reservations are highly recommended.
River ships often stay late or overnight here. Use the evening to attend a classical concert. While the Musikverein is the gold standard for acoustics, the Kursalon offers accessible, high-quality performances of Mozart and Strauss waltzes in the very hall where Johann Strauss II once directed his orchestra. It provides a fitting, memorable close to a day in the music capital.
Included with your cruise
Day 4: Vienna, Austria
Scenic Cruising - Wachau Valley
Linz
For full-day calls, Linz is the primary launch point for excursions into two distinct regions:
- Salzburg: The drive south crosses the Austrian Lake District, often stopping at Mondsee to view the Basilica St. Michael. In Salzburg proper, focus on the baroque architecture of Residenz Square and the terraced Mirabell Gardens.
- Český Krumlov: Heading north across the Czech border brings you to this remarkably preserved medieval town, wrapped in a tight bend of the Vltava River and dominated by its 13th-century castle complex.
- Austrian Lake District: Half-day scenic drives focus purely on the Salzkammergut region, typically stopping in the lakeside village of St. Wolfgang for a walk past its frescoed buildings and gothic pilgrimage church.
Included with your cruise
Day 6: Linz, Austria
Passau
Stroll through narrow cobblestone lanes flanked by Italianate baroque architecture, a legacy of Italian master builders who rebuilt the city after a 17th-century fire. The undisputed highlight is St. Stephen's Cathedral, a magnificent structure housing the largest cathedral organ in the world. Time your visit to experience one of the brief but powerful daily organ concerts—a truly unforgettable auditory experience. For a breathtaking panoramic view, make the rewarding ascent to Veste Oberhaus, the formidable fortress perched high above the city. From here, the entire peninsula and the meeting of the rivers are laid out before you.
For a more relaxed pace, explore the Höllgasse, an artists' alley filled with small galleries and studios, or simply find a seat at a riverside café to savor a coffee and pastry. Passau’s blend of stunning natural beauty, architectural grandeur, and rich musical heritage offers a day of serene cultural immersion, providing a perfect and accessible escape.
Included with your cruise
Day 7: Passau, Germany
Admire Bavarian holiday splendor in Passau during Advent on a walking tour through the city and its Christmas Market at St. Stephen’s Square, home to the magnificent cathedral. Seek out unique crafts, including Bavarian-style houses and glass ornaments, or choose a more active adventure with a hike to Paulinerkloster Mariahilf or a guided bike ride along the Danube.
Vilshofen
Practical Disembarkation and Transit - The river moorings in Vilshofen sit just steps from the historic center. The local train station, Bahnhof Vilshofen, is a five-minute taxi ride or a manageable walk from the docks. Direct regional trains connect to Munich Central Station (München Hbf) in about two hours, making Munich International Airport the most logical departure point for North American flights. If your post-cruise plans point north to the Czech Republic, private car transfers to Prague take roughly three and a half hours and offer the chance to stop in towns like Český Krumlov along the way.
Day 1 — The Abbey and the Three Rivers - Spend your first morning exploring Vilshofen itself, where the Vils and Wolfach rivers meet the Danube. Walk up the hill to Schweiklberg Abbey, a Benedictine monastery whose twin towers dominate the skyline. The abbey houses an unexpected museum of contemporary African art, collected by missionaries, and a shop selling their distinct apple-based Schweiklberger Geist liqueur. Back down in the old town, the colorful facades of the Stadtplatz lead to Gasthof Wolferstetter Bräu. Stop here for a traditional Bavarian lunch; the local wheat beer comes straight from the town's own historic brewery.
In the afternoon, take the quick 20-minute train ride east to Passau. Time your visit to catch the afternoon concert at St. Stephen's Cathedral, home to Europe's largest pipe organ with nearly 18,000 pipes. Afterward, cross the Danube to take the shuttle bus up to Veste Oberhaus, a 13th-century fortress offering excellent vantage points over the city's three converging rivers.
Day 2 — The Regensburg Route - If you are routing toward Munich, break the journey halfway in Regensburg. Unlike many German cities, Regensburg's medieval center survived World War II largely intact. Walk across the 12th-century Stone Bridge, a marvel of medieval engineering, and grab a charcoal-grilled bratwurst at the Historische Wurstkuchl. This small tavern has operated near the riverbank for nearly 900 years, originally feeding the stonemasons who built the bridge.
Spend the afternoon exploring the Gothic Regensburg Cathedral, noting the intricate stained glass windows that date back to the 13th and 14th centuries. Just a few blocks away, you can touch the Porta Praetoria, the remains of a Roman legionary camp gate built in 179 AD. Continue by train to Munich in the late afternoon, checking into a hotel near the city center for your final two nights.
Day 3 — Munich's Cultural Core - Base your final full day around the Viktualienmarkt in Munich. This sprawling open-air market provides an excellent morning walk among butchers, bakers, and cheese vendors, offering a genuine look at daily Bavarian life. From there, walk to the Munich Residenz, the former royal palace of the Wittelsbach monarchs. The Antiquarium hall, lined with Renaissance busts and frescoes, warrants the entry fee alone.
For lunch, bypass the heavily trafficked Hofbräuhaus and walk to Schneider Bräuhaus for their legendary Weisswurst (white sausage) and wheat beer. Dedicate your afternoon to the Alte Pinakothek, which holds one of the world's strongest collections of Old Master paintings, including major works by Dürer, Rubens, and Rembrandt. For a final dinner, Augustiner-Keller offers a classic Bavarian beer garden experience under a canopy of chestnut trees, serving excellent roasted pork knuckle and beer drawn from wooden barrels.
Departure Logistics - Munich Airport sits roughly 40 minutes north of the city center. The S-Bahn commuter trains (S1 or S8 lines) run frequently from Marienplatz and the central station directly to the terminals. Taking a late-morning flight allows time for one last proper German breakfast at your hotel—fresh brötchen, local cheeses, and strong coffee—before the train ride to the runway.
Included with your cruise
Vilshofen, Germany
Think of the next 1-3 days as your personal encore performance, a chance to delve deeper into the region you’ve just gracefully sailed through. Here is a suggested itinerary to inspire your post-cruise extension:
**Day 1: The City of Three Rivers – Passau**
From Vilshofen, a short and scenic train or taxi ride (under 30 minutes) brings you to Passau, one of Germany's most stunningly situated cities. Dramatically positioned at the confluence of the Danube, Inn, and Ilz rivers, Passau’s Italianate architecture and winding cobblestone alleys will immediately captivate you. Begin your day at St. Stephen's Cathedral (Dom St. Stephan), a masterpiece of Baroque design. It houses the largest cathedral organ in the world; try to time your visit for the daily midday concert (May-October) to experience its thunderous, soul-stirring power.
Afterward, climb or take the shuttle up to the Veste Oberhaus, a formidable 13th-century fortress looming over the city. The panoramic view from its ramparts is unparalleled, clearly showing the distinct colors of the three rivers as they merge. Spend the afternoon wandering the Altstadt (Old Town), browsing artisan shops, and enjoying a coffee and cake at a riverside café. For dinner, find a traditional Gasthaus and savor regional specialties like pike-perch from the Danube.
**Day 2: Medieval Majesty in Regensburg or the Glass Route**
Today, choose your own adventure. A comfortable train journey of about 1.5 hours from the Passau area transports you to Regensburg, a UNESCO World Heritage site. As Germany’s best-preserved medieval city, Regensburg is a living museum. Walk across the 12th-century Stone Bridge (Steinerne Brücke), a marvel of medieval engineering, and admire the soaring Gothic spires of the Regensburg Cathedral. Lose yourself in the labyrinthine streets, discover hidden courtyards, and be sure to visit the Historic Sausage Kitchen (Wurstkuchl), which has been serving grilled sausages by the Danube for over 500 years.
Alternatively, for a change of pace, rent a car and venture into the serene beauty of the Bavarian Forest (Bayerischer Wald). Drive a portion of the famous “Glasstraße” (Glass Route), stopping in towns like Bodenmais or Zwiesel to visit artisanal glassblowing workshops and see master craftsmen at work. For a unique perspective, experience the Baumwipfelpfad, a treetop walk that spirals around a massive fir tree, offering breathtaking views over the pristine national park.
**Day 3: The Heart of Bavaria – Munich**
Use your final day to journey towards Munich, Bavaria’s vibrant capital, which is also home to the region's main international airport (MUC). Store your luggage at the Hauptbahnhof (main train station) and spend the day exploring. Head to Marienplatz, the city’s central square, to witness the famous Glockenspiel chime and re-enact historical scenes. For a dose of culture, explore the world-class art collections of the Alte Pinakothek or the technological wonders of the Deutsches Museum. If you simply wish to relax, take a leisurely stroll through the vast Englischer Garten, one of the world's largest urban parks, and watch the surfers on the Eisbach river wave.
**Transportation & Logistics**
Germany’s Deutsche Bahn rail system is exceptionally efficient, making travel between Vilshofen, Passau, Regensburg, and Munich both easy and enjoyable. Trains are frequent and comfortable. From Munich's Hauptbahnhof, the S-Bahn train provides a direct, 45-minute connection to Munich Airport (MUC) for your departure.
By extending your stay, you transform a simple disembarkation day into a rich, multi-faceted Bavarian experience. You’ve dedicated your time to caring for others; now is the time to reward yourself with a few extra days of culture, history, and the warm hospitality—the *Gemütlichkeit*—that defines this remarkable corner of Germany.
We can assist you with all your travel arrangements. We'd be happy to help you plan your flights, hotels, or tours before and/or after your cruise conference.
PLEASE NOTE: To attend the conference, participants must book their cruise accommodations through University at Sea®. This ensures we can provide full conference services and complimentary social amenities to meeting participants and guests. Participants' family and friends are welcome to book within our group allotment and take advantage of our typically excellent rates.
Request a Quote online or by voice at 800-525-9696 (US/Can) or direct/int'l tel +1-727-526-1571.
Prices below are for the full cruise including meals and evening entertainment
Suites
Grand Suite (GS)Expansive 474 sq ft suite on the top stateroom deck with full step-out private balcony, separate sitting area, and bathtub. Suite-exclusive perks include mini-bar, room service, champagne, and laundry. 474 sq ft Full step-out private balcony Separate sitting area Bathroom with separate bathtub and shower Entertainment on demand Climate control (Deck Violin Deck)
800-525-9696
for Pricing
Suite/Deluxe
Owner's Suite OS.
The largest suite in European river cruising at 710 sq ft. Features a full step-out private balcony, separate sitting area, luxurious bathroom with separate bathtub and shower, and a mobile Wi-Fi device for use ashore. The pinnacle AmaMagna accommodation.
710 sq ft — largest in European river cruising
Full step-out private balcony
Separate sitting area
Bathroom with separate bathtub and shower
Mobile Wi-Fi device for use ashore
Entertainment on demand
Climate control 800-525-9696
for Pricing
Outside
Category SA (SA)Upper-category stateroom on the top stateroom deck at 355 sq ft with full step-out private balcony. Not a suite — does not include suite-exclusive perks such as mini-bar, room service, or bathtub. 355 sq ft Full step-out private balcony Shower Entertainment on demand Climate control (Deck Violin Deck)
800-525-9696
for Pricing
Category SB (SB)Upper-category stateroom on the mid deck at 355 sq ft with full step-out private balcony. Same size as SA but on Cello Deck. Not a suite — does not include suite-exclusive perks. 355 sq ft Full step-out private balcony Shower Entertainment on demand Climate control (Deck Cello Deck)
800-525-9696
for Pricing
Outside
Category AA AA.
Balcony stateroom on the top stateroom deck at 252 sq ft with full step-out private balcony. Premium over AB due to higher deck location.
252 sq ft
Full step-out private balcony
Shower
Entertainment on demand
Climate control 800-525-9696
for Pricing
Outside
Category AB AB.
Balcony stateroom on the mid deck at 252 sq ft with full step-out private balcony. Same size as AA but on Cello Deck.
252 sq ft
Full step-out private balcony
Shower
Entertainment on demand
Climate control 800-525-9696
for Pricing
Outside
Category D D.
Fixed-window stateroom on the lowest passenger deck at 205 sq ft. Non-opening panoramic windows. AmaMagna does not have French balconies — Piano Deck rooms have fixed windows only.
205 sq ft
Non-opening panoramic fixed windows
Shower
Entertainment on demand
Climate control 800-525-9696
for Pricing
Outside
Category E E.
Fixed-window stateroom on the lowest passenger deck at 205 sq ft. Same size and layout as Category D. Typically aft or forward positioning on Piano Deck.
205 sq ft
Non-opening panoramic fixed windows
Shower
Entertainment on demand
Climate control 800-525-9696
for Pricing
Before & After Your Cruise
Embarkation City: Budapest
Hotels
Mera Hotel
An Oasis in the City’s Center
Budapest, Bajcsy-Zsilinszky út 31, 1065 Hungary — Budapest
Corinthia Budapest
An Unforgettable Stay
Budapest, Erzsébet krt. 43-49, 1073 Hungary — Budapest
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You also can contact our travel protection partner Allianz Global Assistance’s 24/7, award-winning customer service for on-the-go assistance with issues like a medical emergency, replacing your lost passport, or making reservations around the world. To be eligible for a time-sensitive waiver of pre-existing medical condition exclusions, purchase your travel insurance plan within 14 days of initial trip deposit (other purchase requirements and conditions apply). Specific plan benefits may vary. Please review your plan details for more information.
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Reimburses your prepaid, non-refundable travel expenses if you need to cancel your trip due to a covered reason, such as you, a family member, or traveling companion experiencing a covered illness or injury. Examples include:
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TRIP INTERRUPTION
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TRAVEL DELAY
If you have a covered delay while traveling, travel insurance can reimburse you for meals, accommodations, and transportation expenses when your trip is delayed for a minimum number of consecutive hours for a covered reason. Minimum number of hours varies by plan.
EMERGENCY MEDICAL AND DENTAL CARE
Reimburses your expenses related to covered medical and dental emergencies* that might occur on your trip. This benefit can be especially helpful if you have a covered emergency outside the United States, as most health insurance policies won’t cover you outside the country. Examples include:
- You slip and break your ankle while sightseeing
- You get food poisoning while sampling the local cuisine
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Arranges and pays for medically necessary transportation following a covered injury or illness to the nearest appropriate medical facility to receive care and get you home after treatment.
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Reimburses the replacement of your lost, damaged, or stolen luggage and personal items while traveling.
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Reimburses essential items purchased during your trip if your baggage is delayed for a minimum number of hours (varies by plan).
CHANGE FEE
Reimburses fees if you need to change your flight itinerary due to a covered reason.
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Provides around-the-clock support during your trip. Allianz Global Assistance’s staff of multilingual problem solvers can help you with medical, legal, and travel-related emergencies whenever they happen. Medical assistance may include, but is not limited to:
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Manage My PlanAbout Allianz Global Assistance
Allianz Global Assistance is a world leader in travel insurance and assistance, helping millions of travelers across the globe every year. Allianz Global Assistance is owned by Allianz SE, the world’s largest diversified insurance company. For over 100 years, Allianz SE has helped protect important milestones in American history, insuring the Wright Brothers’ first flight and Golden Gate Bridge construction.
Terms, conditions, and exclusions apply including for pre-existing medical conditions. Insurance benefits underwritten by BCS Insurance Company (OH, Administrative Office: 2 Mid America Plaza, Suite 200, Oakbrook Terrace, IL 60181), rated “A” (Excellent) by A.M. Best Co., under BCS Form No. 52.201 series or 52.401 series, or Jefferson Insurance Company (NY, Administrative Office: 9950 Mayland Drive, Richmond, VA 23233), rated “A+” (Superior) by A.M. Best Co., under Jefferson Form No. 101-C series or 101-P series, depending on your state of residence and plan chosen. A+ (Superior) and A (Excellent) are the 2nd and 3rd highest, respectively, of A.M. Best’s 13 Financial Strength Ratings. Plans only available to U.S. residents and may not be available in all jurisdictions. Allianz Global Assistance and Allianz Travel Insurance are marks of AGA Service Company dba Allianz Global Assistance or its affiliates. Allianz Travel Insurance products are distributed by Allianz Global Assistance, the licensed producer and administrator of these plans and an affiliate of Jefferson Insurance Company. The insured shall not receive any special benefit or advantage due to the affiliation between AGA Service Company and Jefferson Insurance Company. Plans include insurance benefits and assistance services. Any Non-Insurance Assistance services purchased are provided through AGA Service Company. Except as expressly provided under your plan, you are responsible for charges you incur from third parties. Contact AGA Service Company at 800-284-8300 or 9950 Mayland Drive, Richmond, VA 23233 or customerservice@allianzassistance.com.