COURSE CREDITS & HOURS
16 ANCC Contact Hours
COURSE FEES
TARGET AUDIENCE
PROGRAM TOPICS
The purpose of these lectures is to provide an experienced clinician's perspective on the delivery of individualized, comprehensive, patient-centered care and to identify and manage properly important clinical issues in primary care medical practice. Participants are expected to learn new approaches and techniques in medical interviewing (e.g., taking appropriate sexual and spiritual histories), diagnostic reasoning (e.g., determining when to perform imaging studies in patients with headache, appropriate diagnostic work-up of individuals with possible hypogonadism), clinical skills (e.g., appropriate methods for determining accurate blood pressure readings), medication management (e.g., appropriate use of hypnotic medications), and health counseling (e.g., encouraging proper dietary measures and exercise).
Topics and Objectives- Health Promotion 1: Encouraging a Healthy Body, Mind, and Spirit
- Assess the patient’s current state of physical, psychological, and spiritual health
- Analyze the patient’s current dietary and exercise practices
- Discuss an individualized health-promotion strategy for the patient
- Health Promotion 2: Making Healthy Lifestyle Choices
- Hypertension: What Goes Up Must Come Down
- Describe the appropriate measurement and classification of hypertension
- Discuss the laboratory testing and imaging needed to diagnose the most common causes of secondary hypertension
- Describe the major classes of anti-hypertensive treatment and discuss the particular type of patient likely to benefit from each class of medication
- "Oh, My Aching Head!": Managing Headache
- Discuss the appropriate use of brain imaging in evaluating patients with headache
- Describe the appropriate use of abortive and preventive medications in the treatment of migraine
- Describe the distinguishing clinical characteristics of tension-type and cluster headache
- "Sick and Tired of Being Tired": Approach to Chronic Fatigue
- Sleep Disorders: Insomnia and Hypersomnia
- Describe the four stages of sleep and identify sleep disorders associated with each stage of sleep
- Discuss elements of a sleep hygiene program
- Explain the appropriate use of stimulant medications for patients with excessive daytime somnolence
- Male Sexual Disorders: Restoring Vitality and Virility
- Elicit a thorough, non-judgmental sexual history
- Describe appropriate laboratory and radiologic testing in the evaluation of male sexual problems
- Discuss the effects, risks, and benefits of testosterone replacement and medications for erectile and ejaculatory dysfunction
- Diagnosing and Managing Depression: Overcoming the Blues
- Get Me Out of Here!": Panic Disorder and Agoraphobia in Primary Care
- Somatization: Illness as a Way of Life
- Enhancing Clinician-Patient Communication: Becoming a Healer
- Distinguish the technical, biomedical aspects of clinician’s role from the personal and psychosocial aspects of care
- Describe specific attitudes and values needed to create a healing environment with patients
- Apply techniques for establishing and maintaining rapport with patients and enhancing clinician-patient communication
- The Faith Factor: Practicing Spiritually-Sensitive Medicine
- Elicit a spiritual history in an ethically-appropriate manner
- Analyze the physiologic, psychological, social, and lifestyle effects of religious beliefs upon health outcomes
- Describe the spectrum of possible interventions available for addressing patients’ spiritual needs
IMPORTANT INFORMATION
Faculty
Dale A. Matthews, MD, FACP
Associate Professor of Medicine (retired)
Georgetown University School of Medicine
Executive Healthcare Services (retired)
Dale A. Matthews, MD, FACP has served on the faculties of Yale University, the University of Connecticut, and Georgetown University and has lectured at over 30 medical schools. He gives lectures on primary care general internal medicine, the doctor-patient relationship, and the psychological and spiritual dimensions of medicine, including the role of religion, faith, and prayer in clinical care. He is the author of The Faith Factor: Proof of the Healing Power of Prayer (Viking, 1998), a four-volume research work (The Faith Factor: An Annotated Bibliography of Clinical Research on Spiritual Subjects), three documentaries, and over 65 peer-reviewed scientific articles, book chapters, and other publications.
Dr. Matthews is a graduate of Princeton (AB, cum laude, Romance Languages, 1976) and Duke University School of Medicine (1980). His internship and residency in internal medicine took place at the University of Connecticut (1980-3) and he completed the Robert Wood Johnson Foundation Clinical Scholar Program and Fellowship in Clinical Epidemiology at Yale (1983-5). In 1989, he was named the George Morris Piersol Teaching and Research Scholar of the American College of Physicians. He has received many awards for his compassionate patient care, including Washingtonian Magazine Top Doctor recognition. He has appeared on numerous television shows, including the Oprah Winfrey Show, Larry King Live, and Good Morning America.
He lives in McLean, Virginia with his wife, Demetra, a certified public accountant. He has two adult children and three grandchildren. He enjoys family and church activities, Bible study and teaching, golf, baseball, piano, singing, songwriting, ballroom dancing, travel, and photography.
TBA
Accreditation
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In support of improving patient care, Continuing Education, Inc./University at Sea® is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), and the American Nurses Credentialing Center (ANCC), to provide continuing education for the healthcare team. |
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Credit Designation for Physicians: Continuing Education, Inc. designates this live activity for 16 AMA PRA Category 1 Credits™. Physicians should claim only the credit commensurate with the extent of their participation in the activity. |
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Osteopathic Physicians: This program is eligible for Category 2 credit with the American Osteopathic Association (AOA). US or Canadian Family Physicians: Please let us know if you require AAFP Prescribed Credits.
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Credit Designation for Nurses:
Continuiung Education, Inc. designates this continuing nursing education activity for 16 contact hours.
Nurse Practitioners: Can claim either ANCC Contact Hours or AMA PRA Category 1 Credits TM as needed. Pharmacology credits are identified on individual activities. |
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Royal College of Physicians and Surgeons of Canada:
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College of Family Physicians of Canada (CFPC)
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Credit Designation for Attorneys: CLE Credit may be available. CLE requirements vary by state, please tell the conference registration agent the state(s) you require credits for. |
Cruise Itinerary
| DATE | PORT OF CALL | ARRIVE | DEPART |
|---|---|---|---|
| Sunday, February 20 | Miami, Florida |
- | 4:00 pm |
| Monday, February 21 | CocoCay, Bahamas Perfect Day |
7:00 am | 5:00 pm |
| Tuesday, February 22 | *At Sea - Cruising |
- | - |
| Wednesday, February 23 | Cozumel, Mexico |
7:00 am | 6:00 pm |
| Thursday, February 24 | Roatan, Honduras |
9:00 am | 6:00 pm |
| Friday, February 25 | Puerto Costa Maya, Mexico |
8:00 am | 5:00 pm |
| Saturday, February 26 | *At Sea - Cruising |
- | - |
| Sunday, February 27 | Miami, Florida |
6:00 am | - |
Ports of Call
Miami, Florida

Your Pre-Cruise Miami Itinerary - Upon arriving at Miami International Airport (MIA) or Fort Lauderdale-Hollywood International Airport (FLL), a rideshare or taxi can have you settled into your hotel in South Beach, Brickell, or Downtown in under 30 minutes. We recommend choosing your neighborhood based on your preferred style: South Beach for the iconic Art Deco glamour and beach access, or Brickell for a sleek, modern urban experience with a fantastic dining scene.
Day 1: Arrival, Architecture, and Atmosphere - After checking in, spend your first afternoon acquainting yourself with the iconic scenery of South Beach. This isn't just a party destination; it's a protected architectural district. Take a leisurely stroll along Ocean Drive to admire the pastel-hued Art Deco masterpieces. For a more tranquil experience, head to South Pointe Park at the southern tip of the island. Here, you can watch ships glide through Government Cut against the backdrop of the downtown skyline—a perfect, low-key introduction to the city's maritime soul.
For dinner, bypass the tourist-heavy spots on Ocean Drive and explore the sophisticated restaurants in the South of Fifth (SoFi) neighborhood or the diverse, international options in Brickell. This is your chance to enjoy a world-class meal without a schedule, from fresh, locally-sourced seafood to innovative Latin American cuisine.
Day 2: A Tale of Two Cultures - Start your day the way Miamians do: with a shot of authentic Cuban culture. Head to Little Havana and walk the famous Calle Ocho. Find a *ventanita* (a small walk-up coffee window) and order a potent, sweet *cafecito* and a flaky *pastelito* (guava pastry is the classic). The experience is about more than just the coffee; it's about the sounds of Spanish, the rhythm of salsa music, and the sight of locals debating over a game of dominoes at Máximo Gómez Park. It’s an accessible, genuine cultural immersion.
In the afternoon, witness the city’s stunning contrasts. First, visit the Wynwood Walls, an extraordinary outdoor museum of large-scale murals by some of the world's best street artists. The surrounding neighborhood is a canvas in itself, with vibrant art on nearly every building. It’s a visual feast that’s both contemporary and completely approachable.
From there, travel back in time at the Vizcaya Museum & Gardens. This Gilded Age estate, with its Italian Renaissance-inspired villa and sprawling formal gardens on the edge of Biscayne Bay, offers a glimpse into Miami's opulent past. The juxtaposition of Wynwood's modern grit and Vizcaya's timeless elegance perfectly encapsulates the city's multifaceted character.
Embarkation Day - Wake up refreshed and without pressure. Enjoy a final Miami breakfast before taking a short 15-20 minute ride to the Port of Miami. You’ll arrive calm and collected, having already banked two days of enriching travel experiences. By treating the start of your journey with this much intention, you don't just see a port city—you connect with it, making your entire vacation more memorable from the very first moment.
CocoCay, Bahamas

For adrenaline seekers, the upcharge Thrill Waterpark houses North America's tallest waterslide, Daredevil's Peak, alongside massive wave pools. If you want a lively, complimentary resort-pool atmosphere, head to Oasis Lagoon, the Caribbean's largest freshwater pool, complete with a swim-up bar and DJ.

If you prefer a traditional beach day without additional fees, Chill Island and South Beach provide ample loungers, umbrellas, and calm, clear waters. Complimentary dining is available throughout the island at venues like Skipper's Grill and the Chill Grill.
For a more sophisticated experience away from the crowds, two premium upcharge areas stand out. The Coco Beach Club offers an oceanfront infinity pool, elevated dining, and the Bahamas' first overwater cabanas. Alternatively, Hideaway Beach is an adults-only (18+) zone featuring a private cove, heated pool, and dedicated dining venues like Slice of Paradise.
The island features a deep-water pier, meaning no tender boats are required—you can walk right off the ship. Shipboard Wi-Fi and beverage packages seamlessly extend to the island, making logistics effortless.
At Sea - Cruising
Cozumel, Mexico


A critical note regarding Mayan history: While the famous mainland sites of Tulum and Coba are spectacular, visiting them requires a 45-minute ferry to Playa del Carmen followed by a bus ride. This logistical commitment consumes your entire day and introduces transit stress. Unless these specific sites are non-negotiable, we advise remaining on the island. You can visit the smaller, on-island ruins of San Gervasio to satisfy historical curiosity without the risk of missing the ship.
If your goal is relaxation, Cozumel’s beach clubs are highly developed, ranging from high-energy all-inclusives to sophisticated, quiet retreats where the focus is on service and tranquility. When dining in the main town of San Miguel, avoid the waterfront tourist strip. Instead, walk three to four blocks inland to find authentic family-run cantinas serving excellent cochinita pibil and fresh ceviche at a fraction of the tourist prices. Cozumel is a polished tourism machine, but by focusing on the reef, the east coast, or a high-end beach club, you can curate a sophisticated and restorative experience.
Roatan, Honduras

Beyond the reef, the island offers two distinct experiences. West Bay is the quintessential Caribbean postcard—powder-white sands and calm turquoise waters—though expect significant crowds at the resorts. For a more authentic atmosphere, head to the neighboring West End village. It offers a bohemian mix of dive shops, open-air bars, and artisan stalls. Grab a fresh baleada, the thick flour tortilla staple of Honduran street food, while walking the strip.

Inland, the most popular excursions involve the island’s wildlife sanctuaries. Interactions with capuchin monkeys and sloths at places like Gumbalimba Park or Daniel Johnson's Monkey and Sloth Hang Out have become signature experiences, offering genuine engagement for animal lovers.
Ships dock at either the town of Coxen Hole or the purpose-built Mahogany Bay. Arrange transport away from these immediate port areas to experience the island’s true merit. Roatan is not a hub for colonial history or high culture; it is a natural playground. If you prioritize marine exploration or relaxed beach time over shopping and sightseeing, this port delivers.
Puerto Costa Maya, Mexico


A short taxi or shuttle ride leads to Mahahual, a neighboring fishing village that offers a genuine slice of coastal Mexican life. Here, a pedestrian malecón runs parallel to the water, lined with unpretentious beach clubs and local eateries serving fresh seafood. It provides a relaxed, low-stress beach day far superior to the crowded pool decks back at the ship.
Culturally, Costa Maya is the strategic access point for the Chacchoben Mayan ruins. Unlike the arduous travel required for Chichén Itzá, Chacchoben is accessible via a moderate drive, offering a fascinating, less-crowded introduction to ancient architecture set within a jungle teeming with wildlife. Alternatively, nature enthusiasts should consider the journey to Lake Bacalar. Known as the "Lagoon of Seven Colors," this freshwater marvel offers stunning turquoise waters and a tranquil atmosphere distinct from the ocean coast. Whether you choose the history of the ruins, the local flavor of Mahahual, or the natural beauty of Bacalar, the true value of this stop is found outside the immediate port complex.
We can assist you with all your travel arrangements. We'd be happy to help you plan your flights, hotels, or tours before and/or after your cruise conference.
PLEASE NOTE: To attend the conference, participants must book their cruise accommodations through University at Sea®. This ensures we can provide full conference services and complimentary social amenities to meeting participants and guests. Participants' family and friends are welcome to book within our group allotment and take advantage of our typically excellent rates.
Request a Quote online or by voice at 800-525-9696 (US/Can) or direct/int'l tel +1-727-526-1571.
Prices below are for the full cruise including meals and evening entertainment
Suites
800-525-9696
for Pricing
Royal Loft Suite (RL)Two-decks-high stateroom with panoramic views. On second level, master bedroom has a King size bed with Duxiana Mattress; bathroom with tub, shower, two sinks and bidet and a closet. On main level, second bedroom with closet and two twin beds that convert to Royal King; dining area with dry bar, living room with sofa that converts to double bed; bathroom with shower. Private balcony with whirlpool and dining area. Stateroom: 1,524 sq. ft. Balcony (main level): 843 sq. ft.
800-525-9696
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Suite/Deluxe
Spacious AquaTheater Suite with Large Balcony - 2 Bedrooms A1.
Master bedroom has a King size bed with Duxiana Mattress. Second bedroom has two twin beds that convert to Royal King and two Pullman beds. Vanity with chair in each bedroom, living area with double sofa bed, dining room, marble entry, entertainment center. Two bathrooms, master with tub. Expansive balcony with table and chairs. Stateroom: 823 sq. ft. Balcony: 772 sq. ft. 800-525-9696
for Pricing
Suite/Deluxe
AquaTheater Suite with Large Balcony - 2 Bedrooms A2.
Master bedroom has a King size bed with Duxiana Mattress. Second bedroom has two twin beds that convert to Royal King and two Pullman beds. Vanity with chair in each bedroom, living area with double sofa bed, dining room, marble entry, entertainment center. Two bathrooms, master with tub. Expansive balcony with table and chairs. Stateroom: 673 sq. ft. Balcony: 610 sq. ft. 800-525-9696
for Pricing
800-525-9696
for Pricing
800-525-9696
for Pricing
Suite/Deluxe
Grand Panoramic Suite - 1 Bedroom GP.
Grand entrance exposes lofty views two-decks-high. Single-floor suite with doorbell has dining room with dry bar and entertainment center, living room with sofa bed, and guest bath with shower. Master bedroom has a King size bed with Duxiana Mattress and sitting area, master bathroom with tub, shower, two sinks and bidet. Private balcony with jacuzzi. tateroom: 914 sq. ft. Balcony: 161 sq. ft. 800-525-9696
for Pricing
800-525-9696
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Suite/Deluxe
Grand Suite - 2 Bedrooms GT.
Two bedrooms with two twin beds that convert to Royal King, two Pullman beds. Vanity with chair in each bedroom, living area with double convertible sofa, marble entry, entertainment center, two bathrooms - master bath with tub. Private balcony with table and chairs. NOTE: Grand Suites on deck 12 have have a jacuzzi in the private balcony. Stateroom: 580 sq. ft. Balcony: 237 sq. ft. 800-525-9696
for Pricing
800-525-9696
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Suite/Deluxe
Crown Loft Suite L1.
Two-decks-high stateroom with panoramic views. Master bedroom with Royal King size bed and bath on second level. Bath with shower on main level. Private balcony with chairs, dining area with dry bar, table/desk. Living room sofa converts to double bed. Stateroom: 545 sq. ft. Balcony: 114 sq. ft. 800-525-9696
for Pricing
Suite/Deluxe
Crown Loft Suite L2.
Two-decks-high stateroom with panoramic views. Master bedroom with Royal King size bed and bath on second level. Bath with shower on main level. Private balcony with chairs, dining area with dry bar, table/desk. Living room sofa converts to double bed. Stateroom: 545 sq. ft. Balcony: 114 sq. ft. 800-525-9696
for Pricing
Suite/Deluxe
Owner's Panoramic Suite - 1 Bedroom OP.
Grand entrance exposes lofty views two-decks-high. Single-floor suite with doorbell has dining room with dry bar and entertainment center, living room with sofa bed, and guest bath with shower. Master bedroom has a King size bed with Duxiana Mattress and sitting area, master bathroom with tub, shower, two sinks and bidet. Private balcony with jacuzzi. Stateroom: 1076 sq. ft. Balcony: 161 sq. ft. 800-525-9696
for Pricing
Suite/Deluxe
Star Loft Suite TL.
Two-decks-high stateroom with panoramic views. Master bedroom and bathroom on second level. Bedroom has a King size bed with Duxiana Mattress. Stairway to second level. Bathrooms with shower for two. Private balcony with dining area. Dining area with dry bar. Living room sofa converts to double bed. Closets on each level. Stateroom: 722 sq. ft. Balcony: 410 sq. ft. 800-525-9696
for Pricing
Balcony
Balcony
Family Balcony FB.
Ultra-spacious family balcony stateroom designed for families of up to 6. Two twin beds convertible to queen, two Pullman fold-down beds, and a double sofa bed. Floor-to-ceiling sliding glass doors lead to a private balcony. Identical layout to the FB category on sister ships Harmony and Allure. Now marketed as 1A (Ultra-Spacious Family Balcony) after RCI's 2023 recategorization.
Two Pullman beds (fold-down upper berths)
Double sofa bed
Floor-to-ceiling sliding glass doors to balcony
Expanded living area
Private bathroom with shower
Flat-screen television
Mini bar and individual safe 800-525-9696
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800-525-9696
for Pricing
800-525-9696
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800-525-9696
for Pricing
800-525-9696
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800-525-9696
for Pricing
800-525-9696
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800-525-9696
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800-525-9696
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800-525-9696
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800-525-9696
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800-525-9696
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800-525-9696
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Outside
Outside
Ultra Spacious Oceanview 1K.
The Ultra Spacious Oceanview is a high-deck large Ocean View room which is great for families. Curtained nook with bunk bed, sitting area with sofa bed, walk-in closet, and bathroom. 271 sq. ft.
Most Category 1K Staterooms have two porthole windows, but some are front-facing and have an angled window instead (not pictured).
800-525-9696
for Pricing
800-525-9696
for Pricing
800-525-9696
for Pricing
800-525-9696
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Inside
800-525-9696
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800-525-9696
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800-525-9696
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800-525-9696
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800-525-9696
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800-525-9696
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800-525-9696
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Before & After Your Cruise
Hotels
Hampton Inn & Suites by Hilton - Miami Airport South Blue Lagoon
A Stone's Throw from Miami's Airport
777 NW 57th Ave, Miami, FL 33126 — Miami
InterContinental Miami, an IHG Hotel
Miami's Bayfront Icon
100 Chopin Plaza, Miami, FL 33131 — Miami
Protect Your Trip with Allianz Travel Insurance
Allianz Travel Insurance plans can give you flexibility and support when your trip doesn’t go quite as planned. From unexpected flight issues to covered trip cancellations, travel emergencies, and more, travel insurance can help you manage unforeseen events that may impact your trip—giving you peace of mind from the moment you book your trip through your return home.
For an instant quote:
- Simply provide a few short details about your trip
- Review the available protection plans
- Enjoy the peace of mind you deserve
Why Protect your Trip?
Whether you’re planning your next trip or you recently booked one, travel insurance can help smooth over many unexpected travel glitches—while putting your mind at ease, knowing you’re off the hook for covered expenses that could arise from them.
Allianz Travel Insurance plans can provide you benefits and professional support when a covered situation comes up before or during your trip. The following examples may qualify for benefits:
- Cancelling your trip after unexpectedly becoming too sick to travel
- Taking care of a sick or injured traveling companion
- Having to end your trip early due to a family emergency
- Dealing with a flight delay or cancellation
- Needing to buy personal items if your luggage is lost or stolen
- Missing your cruise departure after a covered flight delay
You also can contact our travel protection partner Allianz Global Assistance’s 24/7, award-winning customer service for on-the-go assistance with issues like a medical emergency, replacing your lost passport, or making reservations around the world. To be eligible for a time-sensitive waiver of pre-existing medical condition exclusions, purchase your travel insurance plan within 14 days of initial trip deposit (other purchase requirements and conditions apply). Specific plan benefits may vary. Please review your plan details for more information.
What Can Travel Insurance Help Protect?
Allianz Travel Insurance plans can protect you before and during your trip—keeping you, your loved ones, and your travel budget safer. Benefits vary by plan, and these are brief descriptions. Please read your plan documents for details.
TRIP CANCELLATION
Reimburses your prepaid, non-refundable travel expenses if you need to cancel your trip due to a covered reason, such as you, a family member, or traveling companion experiencing a covered illness or injury. Examples include:
- A doctor says you or a traveling companion is too sick to fly
- Your parent or child requires hospitalization
- You need to attend the birth of a family member’s child
- You have a traffic accident (not breakdown) on the way to the airport
- A storm shuts down your airport for 24 hours or more
TRIP INTERRUPTION
Reimburses your unused, non-refundable travel expenses and increased transportation costs during your trip if you have to return home early due to a covered reason, for instance when a family member has a qualifying medical emergency and needs your care. Examples include:
- You have a covered illness or injury and a doctor says you must return home
- A family member has a qualifying injury and needs your care
- A covered emergency, like a fire or flood, makes your home uninhabitable
TRAVEL DELAY
If you have a covered delay while traveling, travel insurance can reimburse you for meals, accommodations, and transportation expenses when your trip is delayed for a minimum number of consecutive hours for a covered reason. Minimum number of hours varies by plan.
EMERGENCY MEDICAL AND DENTAL CARE
Reimburses your expenses related to covered medical and dental emergencies* that might occur on your trip. This benefit can be especially helpful if you have a covered emergency outside the United States, as most health insurance policies won’t cover you outside the country. Examples include:
- You slip and break your ankle while sightseeing
- You get food poisoning while sampling the local cuisine
- You lose a filling and need immediate dental treatment*
*A sublimit and maximum apply for this benefit. Check your plan documents for details.
EMERGENCY MEDICAL TRANSPORTATION
Arranges and pays for medically necessary transportation following a covered injury or illness to the nearest appropriate medical facility to receive care and get you home after treatment.
BAGGAGE LOSS, DAMAGE, or THEFT
Reimburses the replacement of your lost, damaged, or stolen luggage and personal items while traveling.
BAGGAGE DELAY
Reimburses essential items purchased during your trip if your baggage is delayed for a minimum number of hours (varies by plan).
CHANGE FEE
Reimburses fees if you need to change your flight itinerary due to a covered reason.
24-HOUR ASSISTANCE
Provides around-the-clock support during your trip. Allianz Global Assistance’s staff of multilingual problem solvers can help you with medical, legal, and travel-related emergencies whenever they happen. Medical assistance may include, but is not limited to:
- Medical triage with referrals to local prescreened medical providers
- Ongoing medical monitoring
- Payment guarantee
- Emergency medical transportation
Additional services for travel-related emergencies can help with:
- Missed connecting flights
- Lost/stolen travel documents
- Pre-trip information
- Prescription replacements
Our Promise to You
When you purchase any Allianz Travel Insurance plan, you automatically get 15 days (or more, depending on your state of residence) to review your policy documents. Within that period, you can cancel your plan for a full refund if you’re not satisfied, as long as you haven’t filed a claim or departed on your trip.
Need Help Along the Way?
Contact Allianz Global Assistance’s award-winning team of travel experts. Call anytime for assistance navigating travel mishaps overseas or in the U.S.—or help with everything from reporting lost baggage to locating emergency medical treatment. They can also help you replace passports, refer you to legal assistance, secure cash from home in case of emergency, and guarantee payment when you need to be admitted to a hospital, in some instances.
Contact Allianz Global Assistance
Phone (24/7):
1-800-284-8300 (within the U.S., Canada, Puerto Rico, and the U.S. Virgin Islands)
1-804-281-5700 (outside of the U.S., call collect)
File or Track a Claim
It’s easy and convenient to file and track a claim, upload documents, and more online. Start your claim using your email address or policy number.
File a ClaimIf you need help filing a claim or understanding the claims process, visit the Allianz Global Assistance Claims Center.
Update Your Plan
If you need to update your travel insurance plan, such as adjusting the dates of your plan to reflect itinerary changes, please contact us or manage your plan online so your plan reflects your entire itinerary and provides the right amount of protection for your travels.
Manage My PlanAbout Allianz Global Assistance
Allianz Global Assistance is a world leader in travel insurance and assistance, helping millions of travelers across the globe every year. Allianz Global Assistance is owned by Allianz SE, the world’s largest diversified insurance company. For over 100 years, Allianz SE has helped protect important milestones in American history, insuring the Wright Brothers’ first flight and Golden Gate Bridge construction.
Terms, conditions, and exclusions apply including for pre-existing medical conditions. Insurance benefits underwritten by BCS Insurance Company (OH, Administrative Office: 2 Mid America Plaza, Suite 200, Oakbrook Terrace, IL 60181), rated “A” (Excellent) by A.M. Best Co., under BCS Form No. 52.201 series or 52.401 series, or Jefferson Insurance Company (NY, Administrative Office: 9950 Mayland Drive, Richmond, VA 23233), rated “A+” (Superior) by A.M. Best Co., under Jefferson Form No. 101-C series or 101-P series, depending on your state of residence and plan chosen. A+ (Superior) and A (Excellent) are the 2nd and 3rd highest, respectively, of A.M. Best’s 13 Financial Strength Ratings. Plans only available to U.S. residents and may not be available in all jurisdictions. Allianz Global Assistance and Allianz Travel Insurance are marks of AGA Service Company dba Allianz Global Assistance or its affiliates. Allianz Travel Insurance products are distributed by Allianz Global Assistance, the licensed producer and administrator of these plans and an affiliate of Jefferson Insurance Company. The insured shall not receive any special benefit or advantage due to the affiliation between AGA Service Company and Jefferson Insurance Company. Plans include insurance benefits and assistance services. Any Non-Insurance Assistance services purchased are provided through AGA Service Company. Except as expressly provided under your plan, you are responsible for charges you incur from third parties. Contact AGA Service Company at 800-284-8300 or 9950 Mayland Drive, Richmond, VA 23233 or customerservice@allianzassistance.com.

